How Shake's Payment System Keeps You Safe, Literally

Shake uses an escrow which is like a safe that keeps the customer's money secure while a business delivers a product or service.

Your payment is held in a smart contract and released according to the agreed escrow terms. Shake DeFi never takes custody of your funds.

Choose your escrow

Timed escrow

Agree on a holding period. Shake DeFi is the arbiter if a dispute arises.

2-of-3 escrow

Choose your own arbiter. The arbiter breaks ties in disputes between buyer and merchant and earns a 0.5% commission on the transaction amount.

The Escrow Process - Customer and merchant transaction with secure escrow safe

Timed escrow: how it works

1

After making a transaction, your money is placed into an escrow for the agreed duration (0–180 days), which is like a neutral safe, rather than going directly to the merchant.

2

During the holding period, if you do not receive what you purchased, discuss it with the seller or request a refund. Shake DeFi acts as the arbiter and reviews the evidence.

3

If no dispute is requested during the agreed escrow period, the merchant can withdraw funds immediately, or receive them automatically once the standard arbitration buffer concludes at the baseline fee.

Any escrow should have an agreement that the buyer and seller both sign before money is exchanged. AI in the app suggests an agreement, and pictures you take are included. Just sign with your finger.

Contract approval screen showing AI generating agreement
Example bike sale agreement with photos and terms

AI supports goods OR services

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